• Sandra Ariza

5 WAYS TO BUILD TRUST WITHIN YOUR TEAM.

Updated: Dec 29, 2019



1. Lead by example:

If you want to build trust within your team, then lead by example, and show your people that you trust others. This means trusting your team, your colleagues, and your boss. Never forget that your team members are always watching and taking cues from you – take the opportunity to show them what trust in others really looks like. If you manage a remote team , aim to treat your team members just as you would if you were working face to face.

2. Communicate Openly: Open communication is essential for building trust. You need to get everyone on your team talking to one another in an honest, meaningful way, and you can use several strategies to accomplish this. First, create a team charter to define the purpose of the team, as well as each person's role. Present this charter at the first team meeting, and encourage each team member to ask questions, and discuss his or her expectations.

3. Know each other personally:

One way to build trust is to encourage your team members to see their colleagues as people. Think about creating situations that help them to share personal stories, and to bond.

Do this by asking sensitively about their family, or about their hobbies. Start by sharing some personal information about yourself, and then ask someone else about a hobby, or a musical interest.

4. Don't place blame When people work together, honest mistakes and disappointments happen, and it's easy to blame someone who causes these. Instead, encourage everyone in your group to think about the mistake in a constructive way. What can you all do to fix what happened, and move forward together? And how can you make sure that this mistake doesn't happen again?

5. Discourage cliques

Sometimes, cliques can form within a team, often between team members who share common interests or work tasks. However, these groups can – even inadvertently – make others feel isolated. They can also undermine trust between group members.

By Frank Crane - Mind tools content team.


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©2019 by Sandra Ariza